Customers can talk directly to you or gather answers from your chat bot 24/7. Ensure your business is always on when needed.

SPARK A CONVERSATION

Stay ahead with proactive messaging

Initiate chats, share updates, and spark conversations with customers from any page on your site.

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ALWAYS-ON CUSTOMER SUPPORT

Transition from bot to live agent support

Chat Bots can handle conversations 24/7 but sometimes it is nice to talk to real people. Seamlessly transition from one to the other.

INSTAMESSAGE FOR TEAMS

Route questions to the experts

Assign incoming messages to relevant agents or teams, ensures you get the right people on the job.

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OMNI-CHANNELS EXPERIENCE

Outshine competitors with seamless service

If your customer needs to leave Live Chat you can carry on the conversation via another messaging channel. Giving you the edge on customer experience.

DATA-DRIVEN BUSINESS DECISIONS

Monitor sales and custom goals

Gain valuable insights from accessible reports, facilitating informed decision-making, even without a data analyst.

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multiple messaging channels emoji
Multi-
Conversations at once

Enables you to manage multiple customer conversations at once.

Live emoji
24/7
Seamless customer service

Always-on Live Chat means your business is always open and ready for action.

Increase emoji
1.5x
Increase in revenue

Leads to 48% increase in revenue per chat hour and 40% increase in conversion rate.

OMNI-CHANNELS EXPERIENCE

Build enduring customer loyalty

Transfer conversations from Live Chat to any other messaging channel. We make it easy to continue the conversation.

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Get set up within 5 mins.
Try InstaMessage today
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