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Privacy Policy

Last Updated: 6th June 2023

This Privacy Policy describes how InstaMessage ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who visit or use our website, https://www.instamessage.co.uk/ (the "Website"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

1. Information we collect
1.1 Personal information

When you visit or use our Website, we may collect personal information that you voluntarily provide, such as your name, email address, and any other information you choose to provide when contacting us or submitting a query.

1.2 Usage information

We may automatically collect certain information about your visit to the Website, including your IP address, browser type, device type, operating system, referring website, pages you viewed, links you clicked, and the dates and times of your visit. We may also collect information regarding your interactions with our emails and advertisements.

2. Use of information

We may use the information we collect for the following purposes:

2.1 To provide and improve our services, including responding to your inquiries and fulfilling your requests.
2.2 To personalise your experience on the Website and to deliver relevant content and advertisements.
2.3 To send you administrative information, such as updates, security alerts, and support messages.
2.4 To analyse trends, monitor and analyse the use of the Website, and gather demographic information for aggregate use.
2.5 To protect the rights, property, or safety of InstaMessage, our users, or others, as required or permitted by law.
3. Disclosure of information

We may disclose your information in the following circumstances:

3.1 With your consent or at your direction.
3.2 To our service providers, contractors, or other third parties who assist us in operating the Website and providing our services. These third parties are required to maintain the confidentiality and security of your information.
3.3 If we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or government requests.
3.4 In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business to another company.
4. Cookies and similar technologies
4.1 Cookie Policy

The Website uses cookies and similar technologies to enhance your browsing experience and provide you with personalised content. Cookies are small text files that are placed on your computer or device when you visit the Website. They help us remember your preferences, analyse how you use the Website, and improve our services.

4.2 Types of Cookies

We use the following types of cookies on the Website:

・Strictly necessary cookies: These cookies are essential for the operation of the Website and enable you to navigate and use its features.

・Analytics cookies: These cookies collect information about how you use the Website, such as which pages you visit and any errors you encounter. We use this information to improve the performance and functionality of the Website.

・Advertising cookies: These cookies are used to deliver relevant advertisements to you. They track your browsing habits and help us display targeted ads based on your interests.

4.3 Disabling Cookies

You can control and disable cookies through your browser settings. Please note that disabling cookies may limit your access to certain features and functionality of the Website.

5. Security

We take reasonable measures to protect the security and integrity of your personal information. However, please note that no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.

6. Third-party websites

The Website may contain links to third-party websites. We have no control over the privacy practices or the content of these websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

7. Changes to the Privacy policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

8. Contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via info@instamessage.co.uk.

How can we help?

Contact us.


‍InstaMessage is a multi-platform messaging tool that connects customer conversations, improves message response times, and delights customers.

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