Marketing

Why is SMS marketing effective

Jeremy King, CEO of InstaMessage

February 20, 2024

2 mins read

30/4/2023

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SMS marketing can be an effective way to reach and engage with customers for several reasons:

1. High Open Rates

SMS messages have a very high open rate, with studies suggesting that as much as 98% of SMS messages are opened within a few minutes of receipt. This means that SMS messages are more likely to be seen and read compared to emails or other forms of communication.

2. Immediate Delivery

SMS messages are delivered instantly, so they can be an effective way to communicate time-sensitive information or promotions. This can help to create a sense of urgency and encourage customers to take action.

3. Wide Reach

Almost everyone has a mobile phone and can receive SMS messages, making it a very accessible form of marketing. SMS messages can also be sent to large groups of people simultaneously, making it an efficient way to reach a wide audience.

4. High Engagement

SMS messages are short and to the point, which can make them more engaging and easier for customers to read and respond to. They are also less likely to be filtered as spam or promotional content, as they are usually received from known or opted-in sources.

5. Cost-Effective

SMS marketing can be a cost-effective way to reach customers, especially when compared to other forms of marketing such as print or TV ads.

Overall, SMS marketing can be an effective way to communicate with customers and promote your business. However, it's important to ensure that you have permission to send SMS messages to your customers and that you comply with relevant laws and regulations. Additionally, it's important to ensure that your messages are well-crafted, relevant, and valuable to your customers to maximise their effectiveness.

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