Customer Journey with InstaMessage

Transform new visitors into loyal, happy customers by ensuring their entire journey with your brand is seamless, informative,  and enjoyable.

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Send customers on a journey

Set inbound or outbound AI powered messaging journeys for customers to stay open 24/7.

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Responds to any enquiry

Build scenario-based journeys to deliver the right experience to customers. The knowledge base provides endless answers.

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Switch customers to their preferred channels

Reach customers on their preferred messaging app and let them switch seamlessly to stay connected.

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Need a little extra help

Direct critical issues to live agents. Use 'Route' and 'Whisper' for real-time team collaboration.

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Centralise customer activity monitoring

Track conversation stats, messages, response times, and the team leaderboard from one dashboard.

What InstaMessage can do for you?

A snapshot of some of our core features that make collaboration easier

ALL-IN-ONE INBOX

Single inbox for omnichannel messaging

Enable seamless customer communication across SMS, WhatsApp, Live Chat, and Messenger.

Explore Inbox features
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Get set up within 5 mins.

Try InstaMessage today
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LASTED BLOG

The Benefits of Omnichannel Conversational Messaging

InstaMessage helps you connect with customers seamlessly across WhatsApp, Live Chat, Messenger, SMS, and more.

Read more
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